SimpleVid Logo

Privacy Policy

Last updated: July 20, 2025

1. Introduction

Simple AV ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Simple AV.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or communicate with us. This information may include:

  • Account Information: Your name, email address, and password.
  • Order Information: Details about the videos you order, including text, logos, and other assets you provide.
  • Payment Information: We use a third-party payment processor (Stripe) to handle payments. We do not store your credit card details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process your transactions and create your videos.
  • Communicate with you, including sending you transaction confirmations and responding to your comments and questions.
  • Send you marketing communications, if you opt-in.

4. Sharing of Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, cloud hosting).

5. Data Security

We use reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. We use Firebase Authentication and Firestore for secure data storage.

6. Your Choices

You may update, correct or delete your account information at any time by logging into your account. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

7. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.